Privacy Policy

Effective date: August 18, 2026
Last updated: August 18, 2026

1. Who we are

This Privacy Policy describes how Studio Ludique Egako Inc., operating in English as Egako Games Inc., handles personal information collected through:

https://egakogames.com

Egako Games Inc. is responsible for the personal information it collects, uses, discloses and retains while operating this website.

2. Person responsible for the protection of personal information

For questions, access or correction requests, complaints, or concerns regarding your personal information, please contact:

Person responsible for the protection of personal information
Egako Games Inc.
Email: privacy@egakogames.com

3. Information we collect

Contact form

When you use our contact form, we may collect:

  • your name;
  • your email address;
  • the content of your message;
  • any other information you voluntarily include.

Form submissions are not retained within the website’s Elementor interface. They are delivered to Egako Games Inc. by email.

Please do not submit sensitive or confidential information that is not necessary for us to process your request.

Scheduling through Calendly

If you use our Calendly scheduling tool, the following information may be collected:

  • your name;
  • your email address;
  • the date and time of the appointment;
  • your time zone;
  • any additional information you provide.

Calendly processes this information on our behalf to help schedule appointments. Calendly may store and process information in the United States or other jurisdictions. Please consult Calendly’s Privacy Notice.

Technical information and logs

When you visit the website, certain technical information may be collected automatically by our hosting provider, security systems or technical service providers, including:

  • your IP address;
  • your device and browser type;
  • your operating system;
  • the pages or resources requested;
  • the date and time of requests;
  • the referring address;
  • errors and security events.

This information is mainly used to operate, secure and troubleshoot the website.

Google Analytics

With your consent, we use Google Analytics to better understand the general use of our website.

Google Analytics may collect:

  • the number of users and sessions;
  • pages viewed and certain usage events;
  • browser and device information;
  • approximate geographical location;
  • an identifier stored in a _ga cookie.

Google states that the Analytics identifier is not stored when analytics storage is disabled through Consent Mode. You can learn more about the information collected by Google Analytics.

Our current configuration provides that:

  • analytics cookies are denied by default;
  • Google Analytics is activated only after you provide consent;
  • detailed user-level and event-level data is retained for a maximum of 14 months;
  • the retention period is not reset when new activity occurs;
  • Google Signals is disabled;
  • user-provided data collection is disabled;
  • we do not use Google Analytics for personalized advertising.

Standard aggregated reports may be retained by Google for a longer period. Learn more about Google Analytics data retention.

Google reCAPTCHA

Our contact form uses Google reCAPTCHA to detect automated submissions and protect the website from spam and abuse.

This service may analyze technical information such as your IP address, browser, device and certain interactions with the page. This protection is considered necessary for the security of the form.

The use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

CookieYes and consent preferences

We use CookieYes to:

  • display our consent banner;
  • record your preferences;
  • prevent non-essential cookies from being used before you consent;
  • allow you to modify or withdraw your choices.

CookieYes places a necessary cookie to remember these preferences. Please consult the CookieYes Privacy Policy.

4. Why we use this information

We use the information we collect to:

  • respond to inquiries;
  • schedule meetings;
  • provide requested services;
  • operate, maintain and secure the website;
  • prevent spam, fraud and misuse;
  • diagnose technical problems;
  • comply with our legal obligations;
  • measure website usage when the visitor has consented.

We do not use information collected through this website to make decisions based solely on automated processing that produce legal or similarly significant effects on visitors.

5. Consent and other legal grounds

Depending on the context and applicable law, we process personal information based on one or more of the following grounds:

  • your consent, particularly for Google Analytics;
  • your request to communicate with us or schedule an appointment;
  • taking steps toward or performing a business relationship;
  • our legitimate interests in operating and securing the website;
  • compliance with our legal obligations.

You may withdraw your consent to non-essential cookies at any time through the website’s cookie management tool. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

6. Cookies

The website uses different categories of cookies.

Necessary cookies

These cookies support the website’s operation and security and remember your privacy choices. They generally cannot be disabled through our consent banner.

Analytics cookies

These cookies allow us to measure website usage. They are disabled by default and are placed only after you provide consent.

You may accept, reject or customize non-essential cookies through the CookieYes banner. You may also delete cookies through your browser settings.

7. Disclosure to service providers

We may disclose certain information to service providers that are necessary to operate the website, including:

  • Hostinger, for hosting, network services, content delivery and certain email services;
  • Google, for Google Analytics and reCAPTCHA;
  • CookieYes, for consent management;
  • Calendly, when you use the scheduling tool;
  • technical providers required to operate WordPress and the website.

These providers should receive only the information necessary to provide their services.

We do not sell or rent your personal information. Egako Games Inc. does not disclose it for behavioural advertising purposes.

We may nevertheless disclose information where required by law, in response to a valid legal order, or to protect our rights, systems or users.

8. Processing outside Quebec and Canada

Some of our service providers may process or retain information outside Quebec or Canada, including in the United States and other countries where they operate infrastructure or use subprocessors.

In these situations, the information may be subject to the laws of the jurisdiction where it is processed and may be accessible to authorities in accordance with those laws.

We seek to select service providers that offer appropriate safeguards and to limit the information disclosed to what is necessary.

9. Retention periods

We retain personal information only for as long as reasonably necessary for its intended purpose:

  • contact requests and related correspondence: up to 24 months following the most recent communication;
  • appointment information: for the period necessary to organize the appointment and follow up on the relationship;
  • detailed Google Analytics data: a maximum of 14 months under our current configuration;
  • consent preferences: for the period necessary to remember and demonstrate your choices;
  • technical and security logs: for the period necessary to operate, troubleshoot and protect the website;
  • information subject to legal, accounting or contractual requirements: for the period required or permitted by law.

At the end of the applicable retention period, information is securely deleted, anonymized or made inaccessible, subject to technical backups and legal obligations.

10. Security

We apply reasonable administrative and technical safeguards to protect personal information against:

  • unauthorized access;
  • loss;
  • misuse;
  • unauthorized disclosure;
  • alteration or destruction.

These safeguards include HTTPS encryption, access controls, multi-factor authentication where available, spam protection tools and limits on who may access personal information.

However, no system connected to the Internet can guarantee absolute security.

11. Your rights

Depending on where you live and the applicable law, you may have the right to ask:

  • whether we hold personal information about you;
  • to access that information;
  • to correct inaccurate or incomplete information;
  • to withdraw your consent;
  • to have information deleted where permitted by law;
  • to restrict or end certain uses of your information;
  • to receive your information in a structured and commonly used technological format where this right applies;
  • for information about the categories of people who can access your information and its retention period.

We may need to verify your identity before responding. Requests will be processed within the time limits prescribed by applicable law.

You may exercise your rights by contacting privacy@egakogames.com.

If you are not satisfied with our response, you may contact Quebec’s Commission d’accès à l’information. If the GDPR applies to your situation, you may also submit a complaint to the competent data protection authority in your country.

12. Children

Egako’s corporate website is not specifically designed for young children. We do not knowingly seek to collect their personal information through this website.

If you believe that a child has submitted personal information to us inappropriately, please contact us so that we may review the situation.

13. External websites and services

The website may contain links to external websites or services. Their practices are not controlled by Egako Games Inc. and are governed by their own privacy policies.

14. Changes to this policy

We may update this policy to reflect changes to our practices, service providers, services or legal obligations.

The most recent update date will appear at the beginning of the policy. If a material change affects how we handle personal information, an appropriate notice will be published on the website.

15. Contact us

For any question or complaint regarding this policy:

Person responsible for the protection of personal information
Studio Ludique Egako Inc. / Egako Games Inc.
privacy@egakogames.com